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iTerpret Communications VRI Solutions - Hospitality

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Thursday, September 19, 2019

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HOSPITALITY

Effective communication with your clients is not only good business, it's the law.

THE STATISTICS


Among the 313 million people aged 5 and over, 47.0 million speak a language other than English at home.


The U.S. Census Bureau estimates that there are over 9,000,000 people with a severe sensory disability (3.62% of the population)


hospitality


The Rules Pertaining to Effective Communication


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It is the business owners responsibility to provide a sign language, oral interpreter, or Video Remote Interpreting service unless doing so in a particular situation would result in an undue burden, which means significant difficulty or expense.

When considering your customers and compliance with ADA standards, utilizing the iTerpret desktop platform not only makes good business sense but shows clients that you considered their ability to communicate with your employees as part of their overall customer service experience.


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